Shipping Policy

This Shipping Policy explains when your order is produced and delivered. Times are estimates in business days (Monday–Friday), not guarantees. Last updated: 2026-10-10.

1. Production (handling) time

• Orders are produced after payment: typically 2–5 business days for apparel and mugs.
• Orders placed on weekends or holidays start the next business day.
• You can cancel for free while the order is still pending, before production starts.

2. Delivery time

• United States: 3–7 business days in transit after production.
• Canada, UK and EU: 7–14 business days in transit after production.
• Rest of the world: 10–21 business days in transit after production, depending on local customs.
• Total estimate from order to doorstep: 5–12 business days within the US, 9–19 business days internationally, up to 26 business days for the slowest destinations.

3. Shipping cost

• Free standard shipping on US orders over $60.
• Rates for every other destination and for orders under $60 are shown at checkout before you pay.
• Expedited options, where available, are listed at checkout.

4. Where we ship

We ship to the United States, Canada, the United Kingdom, the European Union, Australia and New Zealand, and to most other countries served by our carriers. If we cannot deliver to your address, we tell you before charging you and refund in full.

5. Customs, duties and taxes

Orders shipped outside the United States may be subject to import duties, VAT, GST or brokerage fees charged by your country. These are the customer's responsibility unless checkout says they are included. Customs processing can add several days to the estimates above.

6. Tracking

We email a tracking number as soon as your parcel leaves production. Tracking can take up to 48 hours to show the first scan.

7. Lost, stolen or wrong-address parcels

• If tracking says "delivered" but you do not have it, email us within 7 days with your order number and we open a claim with the carrier.
• If the parcel is confirmed lost, we send a replacement or refund in full — your choice.
• If the address was entered incorrectly at checkout, contact us before the parcel ships and we will correct it; after shipment, a redirection fee may apply.